7-DAY RETURN
Unsatisfied Products
Not 100% satisfied? Return your order within 7 days of receipt for a full refund or replacement.
* Customers are responsible for return shipping charges.
WRONG ITEM
Incorrect Shipments
Received a different product? Contact us with photos/videos. We will provide a replacement and cover return shipping costs.
Option: Keep the item for a 10% discount + receive your correct replacement.
30-DAY WARRANTY
Defective Items
Physical damage or functional defects within 30 days? Return in original packaging for a Free Replacement.
* Visual proof (photos/videos) of the defect is required.
Replacement Timeline
Replacements are processed like new orders and typically arrive in 10 to 13 days. Replacement items are dispatched once we receive and inspect your returned product.
Refund Process
Once received at our warehouse (1-2 weeks), we inspect it within 72 hours. Refunds are applied within 2 days. Note: It may take 2-10 business days for the credit to post to your bank account.
NOTE: We strongly recommend obtaining and saving your return tracking number until your refund is completed.
