Overview
We produce two way radio by ourselves in delivering
the best quality products available and for providing
our customers with honest and knowledgeable support
and service. We want to you feel confident and secure
with every purchase that you make with us. If at any
time you have questions or comments about your order
or a product that we sell, please send us an email
or call us (0086) 159-6055-8880. All orders are
processed by real people - we give every customer's
order our personal attention to ensure it is processed
accurately and quickly.
Privacy Policy
We respect your right to privacy. We DO NOT give
out or sell e-mail addresses, telephone numbers,
addresses, or any other information about our customers
to anyone.
Shipping and Tracking
Most orders are usually shipped within 1-2 business
days. If you need an order to arrive on a specific
day, please call us at (0086) 159-6055-8880 . and
we will make every effort to accommodate your needs.
If in doubt about stock availability, please give
us a call.
We offer DHL ,UPS,TNT shipping method.
If you order our products,Please tell us your model
and quantity,we will calculate the shipping cost
for you by the best shipping method,Then we will
send a proforma invoice to your email,If you need
freight collect ,Please tell us first,and tell us
your account number
Payment Options and Ordering
We only accept T/T payment.
Orders can be placed online, using our secure server
shopping cart system, called in to (0086) 159-6055-8880,
sent
E-mail, Faxed to us at (0086) 595-8676-1912.
100% Satisfaction Guarantee
All products are sold with a 100% satisfaction guarantee.
If for any reason you are not satisfied with your
purchase, you may return it in new condition with
all packing materials and literature within 30 days
for a full refund, less shipping costs. (This guarantee
does not include closeout items, discontinued items,
custom orders or software. Call for details). If
the package is returned without the package or in
a non resalable condition a 15% plus shipping fees
applys. It is the customers responsibility to contact
us if the shipment arrives late and to inspect the
contents of the order when it does arrive. If there
are any problems with the order, we must be notified
within 10 days of receipt.
Warranty information
After 30 days from the date of purchase, products
are covered by their manufacturers warranty.
Returns and Repairs
If you need to return a product to us, you must
first call us at (0086) 159-6055-8880 or send us
an email
to obtain a Return Merchandise Authorization (RMA)
number. When you call or e-mail us, please give
us the following information:
Your order number (it is located on your order
confirmation and invoice )
A brief description of the nature of the return
(changed mind, repair, exchange, replacement, defective,
refund, etc.)
Your contact information (name, address, daytime
phone number and e-mail address)
We will give you a unique RMA# that MUST be written
on the outside of the package that you send you
return in. Packages without RMA numbers on them
will be refused and sent back to you. Returns are
to be shipped insured to the following address:
Vero Global Communication Co., Ltd
Qingmeng industrial area
Quanzhou City
Fujian,China
Repairs/replacements are typically shipped back
to you via DHL Ground service within one week, however,
if needed, we can provide expedited service and
express shipping (additional charge for express
shipping). Please call us (0086) 159-6055-8880or
send us an email
for details.
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About Verotelecom